Yes, I said it. They are. I bet one out of every 3 Americans has cussed out a customer service employee for a cell phone company because something was charged to your account that you did not know could be charged. For example, I upgraded my phone this past October because I was too lazy too look for a new provider, plus I felt that since all cell phone companies rape you to the point of embarrassment, I felt I had nothing to lose. I had already spent $30 on a new charger the week before, because the old just quit and I needed it to go out of town, so after that nightmare I finally got a chance to pick out a better quality cell phone.
Better quality meaning the one that was free. I just wanted something basic. All that was actually required of my new phone was that I am able to make outgoing calls and pick up a signal in my house. Two things that I wasn't able to do on my old phone. So here they present the Nokia. Tiny enough that I could fit it in the palm of my hand, but also doubled as a shitty camera phone and a radio. What the hell do I need with a radio on my cell phone? I don't know. But I heard the word free, so everything else is irrelevant. I have sprint as a cell phone carrier, a company to me that is identified as the one that tells you everything except the stuff you need to know. When I went to California, I had $200 in roaming charges that they would not take off because of the time zone difference. A problem that could have been simply resolved by powering my phone on and off so that the towers could adjust, also a problem that took me yelling at two customer service people in order to find out that very fact. Also, since I have a camera phone, even though I never take pictures with it, I still have to pay for the function. I was told that this was a function that could not be removed and you have to pay for it whether you use it or not, turns out you can. Just call customer service and they'll take it off lickety split, in exchange for 30 of your daytime minutes of course.
So why are cell phone companies rapists, because they take your money from you against your will, if they don't take your money they take your minutes so that they may proceed to take more of your money. And when someone takes something from me that doesn't belong to me, I feel as if they are taking part of my womanhood.
2 comments:
God bless you. I HATE all cell phone companies. HATE. I've had problems with each and every one of them. My lates battle with Sprint they must have shifted me back and forth 15 times over 6 days between collections and customer service, each time notating my account, each time accomplishing nothing. And at every stop they have to verify the information on your account which is pissing me off cause I'm trying to get things fixed on my lunch breaks at work and I don't have time for them to be updating my system. Then they're getting all short with me because I'm trying to make sure I understand their directions because they're not being clear. Lawd, I could go on but I'll stop for you.
God bless you. I HATE all cell phone companies. HATE. I've had problems with each and every one of them. My lates battle with Sprint they must have shifted me back and forth 15 times over 6 days between collections and customer service, each time notating my account, each time accomplishing nothing. And at every stop they have to verify the information on your account which is pissing me off cause I'm trying to get things fixed on my lunch breaks at work and I don't have time for them to be updating my system. Then they're getting all short with me because I'm trying to make sure I understand their directions because they're not being clear. Lawd, I could go on but I'll stop for you.
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